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Monitoring & Incident Response

Detect and respond before it impacts your business

Real-time, agentless SQL Server monitoring with automatic triage and escalation to our 24/7/365 on-call DBAs. Fully Australian owned and operated.

24/7
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Enterprise-Grade SQL Server Monitoring

Our agentless monitoring leverages native SQL Server capabilities to track SQL-specific metrics - disk throughput, processor queues, wait conditions, and network utilisation - providing deep visibility into your database health without installing third-party agents.

Critical issues are automatically triaged and escalated to our 24/7/365 on-call DBAs, while non-critical events are queued for next business day review. You get specialist database monitoring at a fraction of the cost of building it yourself.

24/7 Monitoring & response
<5min Escalation time
Agentless No software to install

What We Monitor

  • Hardware failures and disk space alerts
  • SQL Server performance counters and wait statistics
  • Failed SQL Agent jobs and task errors
  • Backup failures and recovery chain integrity
  • Availability Group health and failover events
  • Blocking chains and deadlock detection
  • Storage utilisation and capacity trending
  • Database integrity and corruption alerts
  • Security events and login failures
  • Configuration drift from baselines
How It Works

Intelligent monitoring, not just alerting

Our AI-enhanced monitoring analyses telemetry patterns to distinguish genuine issues from noise, reducing alert fatigue while ensuring nothing critical is missed.

24/7 SQL Server Monitoring

Continuous tracking of performance alerts including hardware failures, disk space issues, and SQL-specific metrics. Automated triage separates critical from informational.

Intelligent Alert Escalation

Critical issues are immediately escalated to our on-call DBAs. Non-critical events are queued, correlated, and reviewed during the next business day.

On-Call DBA Response

When critical alerts fire, our specialist on-call DBAs respond within minutes - investigating, diagnosing, and resolving SQL Server incidents around the clock.

📊

Capacity Planning

Ongoing database capacity assessments tracking storage growth, memory utilisation, and workload trends to help you plan infrastructure investments proactively.

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Privacy-Conscious

Our monitoring analyses telemetry and metadata only - wait stats, performance counters, system events. We never access or process your business data.

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Performance Insights

Regular reporting on database performance trends, emerging issues, and optimisation recommendations. Actionable intelligence, not just data.

FAQ

Frequently asked questions

What is SQL Server monitoring? +

SQL Server monitoring is the continuous tracking of your database server's health, performance, and availability. Our monitoring tracks SQL-specific metrics like wait statistics, performance counters, storage utilisation, and agent job status to detect issues before they impact your business.

Why is an on-call DBA better than monitoring tools alone? +

Monitoring tools generate alerts - but someone needs to interpret them, diagnose the root cause, and take action. Our on-call DBAs provide the specialist expertise to triage alerts intelligently, distinguish genuine issues from noise, and resolve problems quickly rather than just forwarding notifications.

What SQL Server metrics do you monitor? +

We monitor over 200 performance counters including disk throughput, CPU utilisation, memory pressure, wait statistics, blocking chains, deadlocks, backup chain integrity, Availability Group health, storage capacity trending, and SQL Agent job status.

Is your monitoring agentless? +

Yes. We leverage native SQL Server capabilities for monitoring and do not require any third-party agents or software installed on your servers. This means zero performance overhead and no additional attack surface.

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