Minimise the risk and impact of costly SQL Server outages. Our specialist remote DBA support service offers a cost-effective alternative to employing full-time database administrators.
Access the same advanced systems of database management and administration services used by some of Australia's largest enterprise-scale SQL infrastructures - at a fraction of the cost of a full-time specialist resource.
Our managed SQL Server services offer proactive reviews of mission-critical servers, with options for monthly, bi-monthly, quarterly or even weekly reviews. We identify emerging issues before they manifest into business-impacting problems.
Your database infrastructure is at the core of your IT operations. Our remote DBA service provides a cost-effective way to keep it protected.
Round-the-clock monitoring with a standby response team ready to address SQL Server incidents at any hour. Critical issues escalated within minutes.
Regular reviews covering wait conditions, expensive transactions, missing indexes, storage trending and configuration drift. We catch issues before they cause outages.
Detailed work summaries documenting all incidents, proactive findings, and recommendations. Complete transparency with 15-minute billing increments.
Dedicated priority support email that escalates directly to our on-call DBAs. Managed clients receive SLA-guaranteed response times.
From simple configuration issues to complex performance problems, our Microsoft-certified DBAs have the expertise to resolve issues quickly.
Start from as little as 2 hours per month. Scale up or down as your needs change. No lock-in contracts, no minimum terms. Volume discounts available.
Most clients are fully onboarded and protected within the first week.
A discovery call to understand your SQL Server environment - number of instances, criticality, current pain points, and support requirements. We recommend the right engagement level for your needs.
We finalise the engagement details - scope, SLA terms, billing arrangements, and communication protocols. No lock-in contracts, just a clear agreement on what's covered.
We work with your IT team to provision the access we need - read-only monitoring access to your SQL Server instances. No agents to install, no software to deploy.
We run a comprehensive health check across your managed instances to establish a baseline, identify existing issues, and understand your environment in detail.
Our DBAs analyse the health check findings, prioritise issues by severity and business impact, and prepare the initial environment assessment.
We present the initial findings, walk through the current state of your environment, and agree on a remediation priority list.
We schedule and implement remediation for identified issues - misconfigurations, missing indexes, backup integrity issues, security concerns - during agreed maintenance windows.
Remote DBA is a managed service where our Microsoft-certified SQL Server database administrators monitor, maintain, and support your SQL Server infrastructure remotely. It provides the same level of expertise as a full-time in-house DBA at a fraction of the cost, with 24/7 coverage and no leave gaps.
Managed support starts from $999 per month ex-GST (includes up to 3 SQL instances), billed in 15-minute increments. Volume discounts are available for larger commitments. There are no lock-in contracts - support is month-by-month.
Our managed SQL support starts from as little as 2 hours per month. This includes proactive environment reviews, 24/7 monitoring, and access to on-call DBA support. You can scale up or down as your needs change.
Managed clients receive SLA-guaranteed response times. Critical issues escalated via our priority support email are reviewed by our on-call DBAs within minutes. We provide 24/7/365 incident response coverage.
No. Our monitoring is agentless - we leverage native SQL Server capabilities and do not require any third-party agents or software to be installed on your servers.
Find out what's really going on inside your SQL Server environment.
Our health checks uncover critical misconfigurations in 97% of reviews.